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titleHow is account recovery and lock out managed for Commonplace users?

How is account recovery and lock out managed for Commonplace users?

Passwords can be reset via email.

Users who have made attempts to login with the wrong password multiple times within a given time period, will be blocked from retrying for a given time. This is a security-based rate limiting policy.

More information: https://commonplace.atlassian.net/l/cp/QiQzDrw8

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titleDoes the system keep an audit trail of user activity?

Does the system keep an audit trail of user activity?

Yes. We keep an audit trail of all key activities, as follows:

  • Admin or comms manager user added / removed

  • Survey user added / removed

  • User log in / log out

  • Create project - retains a record of when a user created a project

  • Change project stage - retains a record of when a user changed the stage of a project

  • Change page stage - retains a record of when a user changed the stage of a page

  • Archived project - retains a record of projects that were archived

  • Renamed project - retains a record of projects that we renamed

  • Content history - we retain history of all saved changes to a page made by any user in the editor

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