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titleAre any components of the system (hardware, applications, software) outsourced or subcontracted to a third party?

Are any components of the system (hardware, applications, software) outsourced or subcontracted to a third party?

Yes.

Sites are cloud hosted by Commonplace. 

  • Our service is hosted with 

    • Amazon Web Services (AWS) located in London, UK. 

    •  Cloudinary for  images. 

    • Sendgrid for Email relay

  • Security Information

    • AWS facilities comply with ISO 9001, ISO27001, ISO 27017 and ISO 27018 among others.

      • See here for more information

    • Cloudinary is ISO 27001, ISO 27017, ISO 27018 and ISO 27701 certified.

      • See here for more information

    • Sendgrid use various hosting facilities all with SOC type 2 reports. 

      • See here for more information

More information: https://commonplace.atlassian.net/l/cp/zNF6JF9X

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titleAre any supporting services (for e.g. system support, service desk, remote administration etc.) outsourced or subcontracted to a third party?

Are any supporting services (for e.g. system support, service desk, remote administration etc.) outsourced or subcontracted to a third party?

Yes, we use a suite of SaaS solutions, which all must comply with our supplier security policy.

Our list of sub-processors used within our platform is on our website. The way we deal with sub-processors is covered in our standard license agreement.

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