Page Comparison

Which browsers does your application support?

Edge, Firefox, Chrome, Safari or Opera.https://commonplace.atlassian.net/l/cp/y8X2D4Xp

Is there an application that users install to use your service?

No.https://commonplace.atlassian.net/l/cp/mfX1xgxH

Which operating systems does your service work with?

Windows, MacOS, Windows Phone, Android, iOS, Linux / Unixhttps://commonplace.atlassian.net/l/cp/18u9UNLa

Has your service been designed to work on mobile devices?

Yes. The respondent parts of our platform are designed and built for mobile first. The editor provides a mobile preview to help our customers optimise their content for mobile users, which make up 73% of visitors. https://commonplace.atlassian.net/l/cp/1vAodCyX

What integrations to external services do you provide?

Salesforce CRM

Hubspot CRM

ESRI mapping

Zoom webinars

https://commonplace.atlassian.net/l/cp/024GAXPf

What are the user roles available?

The following roles are available for customer users, who access the platform with a username and password:

1. Admin:

• Can add, edit and revoke user accesses

• Have access to all communications and all data

• Can edit the project or programme settings

• Can change branding elements

• Can create and send communications

2. Surveyor:

• Can log survey answers from the survey pages 

• Cannot edit, create or delete content nor send communications

• Cannot manage other user roles

3. Tester:

This role is suited for people working on your user website before launch. A tester cannot access the dashboard or manage other user roles

They can:

• Create, edit and delete content and pages

• Can change branding elements

4. Communications manager: 

• Can create, edit and delete news and timelines components only

• Can change branding elements

• Can group and email respondents and contributions in the dashboard

• Can manage other user roles

5. Stakeholder:

This role is suited for individuals who have been asked to take part in your consultation as members of a closed audience.

Respondent users create an account upon submission of their first contribution, if they decided to provide an email address (which is optional). Upon submission, if they did provide an email address, they will instantly receive a verification email. Users can later log in to their platform profile page by a password-less magic link request, which is sent to their email address. Respondent users have a status:

Pending - email verification was not completed

Confirmed - email verification was completed successfullyhttps://commonplace.atlassian.net/l/cp/K12wrGLb