What are the user roles available?
The following roles are available for customer users, who access the platform with a username and password:
Admin:
Can add, edit and revoke user accesses
Have access to all communications and all data
Can edit the project or programme settings
Can change branding elements
Can create and send communications
2. Surveyor:
Can log survey answers from the survey pages
Cannot edit, create or delete content nor send communications
Cannot manage other user roles
3. Tester:
This role is suited for people working on your user website before launch. A tester cannot access the dashboard or manage other user roles
They can:
Create, edit and delete content and pages
Can change branding elements
4. Communications manager:
Can create, edit and delete news and timelines components only
Can change branding elements
Can group and email respondents and contributions in the dashboard
Can manage other user roles
5. Stakeholder:
This role is suited for individuals who have been asked to take part in your consultation as members of a closed audience.
Respondent users create an account upon submission of their first contribution, if they decided to provide an email address (which is optional). Upon submission, if they did provide an email address, they will instantly receive a verification email. Users can later log in to their platform profile page by a password-less magic link request, which is sent to their email address. Respondent users have a status:
Pending - email verification was not completed, their contribution will not be made public
Confirmed - email verification was completed successfully, their contribution will be available publicly
Respondents who do not provide an email address do not have an account created in the Commonplace application.